Refund and Returns Policy
Last Updated: [01-01-2024]
Welcome to AmazingToys.in. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our Refund and Returns Policy outlined below.
1. Returns Policy
We accept returns within [7] days of the date of purchase. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Please include a copy of the original receipt or proof of purchase with your return.
2. Return Process
To initiate a return, please follow these steps:
a. Contact our dedicated support team at support@amazingtoys.in or call [8104619538] to inform us of your intention to return an item.
b. Our support team will provide you with further instructions, including the return address.
c. Pack the item securely in its original packaging, and include the original receipt or proof of purchase.
d. Ship the item to the provided return address. You are responsible for the return shipping costs.
3. Refund Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.
4. Exchanges
If you received a defective or damaged item, please contact our support team immediately. We will replace the item if stock is available, or we will issue a refund.
5. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Personalized or custom-made items
6. Late or Missing Refunds
If you haven’t received a refund within the specified timeframe, please check your bank account first. If the refund is not reflected, contact your credit card company or bank, as processing times may vary. If the issue persists, please contact us.
7. Contact Us
If you have any questions or concerns regarding our Refund and Returns Policy, please contact us:
- Phone: 8104619538
- Email: support@amazingtoys.in
- Address: Niraj City, Ground BARAVE, MUMBAI, MAHARASHTRA, 421301
Our dedicated support team is ready to assist you with any inquiries or assistance you may need.
Thank you for shopping at AmazingToys.in!